Your phone suddenly crashed and can't take screenshots? Don't worry, the following article will show you how to fix the error of not capturing the screen on Samsung phones, follow along!
1. Check the screenshot operation
If the machine does not take a screenshot, first check that you have done it correctly. Each phone line will have a different way of taking screenshots, mostly holding down the Power button + Home button at the same time or holding the Power button + Volume down button at the same time. Try the operation again to see the results!
2. Restart your Samsung phone
Working for a long time will cause the machine to be overloaded, leading to a software error, so the screen capture function cannot be performed. In this case, power off and restart the phone, the rebooted device will run smoother and software errors will be fixed.
3. Factory Reset Samsung Phone
If you suspect the device is in a state of software conflict, you should restore the phone to factory settings and back up important data before performing the restore.
Step 1: Go to Settings > Select General Management.
Step 2: Select Reset > Select Factory Reset.
Step 3: Select Delete settings.
4. Delete the Screenshots folder
The most common reason why screenshots can't be taken is a corrupted Screenshot folder. You can fix it by following the instructions.
Step 1: Go to your File > Select Internal Storage.
Step 2: Select DCIM > Find the Screenshot folder, hold down and delete this folder.
5. Delete images and videos to avoid full memory
Unable to take screenshots can also be caused by the full capacity of the device. The simplest way to increase storage space on your device is to review and delete unnecessary photos and videos that are taking up your device's memory.
Just now is a way to fix the error of not capturing the screen of Samsung phones, wish you success!
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Android